Reference

Ketentuan Hukum yang Mengatur Akun Anda

Your account on rapi123 is governed by these terms — covering how we handle your data, what you agree to when you access the platform, and how to reach us if something needs to change.

Kebijakan PrivasiSyarat & KetentuanHak PenggunaKeamanan Akun
rapi123 Ketentuan Hukum yang Mengatur Akun Anda
HUBUNGI TIM KAMI

Cara Menghubungi Kami untuk Pertanyaan Hukum

For questions about your rights, data requests, or anything in these terms, our support team handles legal and account queries directly. Reach us through live chat, email, or your account's help section — we aim to respond to data-related requests within a reasonable timeframe.

Live Chat Open the chat icon from your account dashboard. Our team handles data and legal queries alongside general account support, around the clock.
Email Dukungan Send your request to our support email for formal data inquiries, correction requests, or account closure questions. Include your registered account details.
Pusat Bantuan Akun Log in and head to the Help section. You'll find a direct form for submitting data access or deletion requests tied to your account.
KEAMANAN & KEPERCAYAAN

Cara Kami Menjaga Keamanan Akun Anda

Security on rapi123 is built around your account and your wallet. Every login is protected by OTP verification sent to your registered number, and all data in transit is encrypted via SSL. We keep your DANA, OVO, and GoPay transaction records only as long as needed, and you can request a full account data summary at any time through our support team.

Verifikasi OTP

Every login triggers an OTP to your registered number. This step keeps your account secure even if your password is ever compromised — no OTP, no access.

Enkripsi SSL

All data moving between your device and our servers is encrypted. Your e-wallet details and account information are never transmitted in plain text.

Retensi Data Terbatas

We hold your personal data only as long as your account is active or as required by applicable law. You can request deletion once your account is closed.

Permintaan Perubahan Data

To correct or update your account information, contact support via live chat or email. We verify your identity before making any changes to your registered details.

Pertanyaan yang Sering Diajukan tentang Kebijakan Ini

These are the questions we hear most often about our legal terms, data handling, and your account rights on rapi123.

We collect your name, contact details, and payment method information — such as your DANA, OVO, or GoPay account — needed to run your account and process transactions securely.

Yes. Contact our support team via live chat or email with your account details. We'll prepare a summary of the data we hold and send it to your registered contact.

Submit a deletion request through the Help section in your account or via support email after closing your account. We process requests in line with applicable local regulations.

We do not sell your personal data. We share information only with payment processors like DANA, OVO, and GoPay as needed to complete your transactions, and where required by law.

Access depends on local law and is available where local regulations permit. If you're unsure whether the platform is accessible in your area, check the terms or contact support.

Any updates to our terms are posted on this page before they take effect. Continuing to use your account after a change is posted means you accept the revised terms.